88gt99 Privacy Policy — How We Collect, Use, and Protect Your Data

At 88gt99, we are committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy ("Policy") describes in plain, accessible language the types of personal information we collect, the purposes for which that information is used, the circumstances under which it may be shared, and the choices and rights available to you as a data subject.

This Policy applies to all data processing activities carried out by 88gt99 in connection with the operation of the website at https://88gt99.org, any associated mobile applications, account management systems, payment processing infrastructure, customer support channels, and marketing communications. It is designed to be consistent with internationally recognised data protection principles and applies to all registered and prospective members regardless of their location within Bangladesh.

We will only ever collect the personal data we genuinely need to provide and improve our services. We will never sell your personal information to third parties. We store all data using industry-standard security measures and give you clear, practical tools to manage your own privacy preferences at any time.

88gt99 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared only in the following specific, controlled circumstances:

• Payment Processors: Transaction data is shared with bKash, Nagad, Rocket, Upay, and banking partners solely to facilitate the processing of your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual confidentiality obligations.
• Game Providers: Certain gameplay data (such as player session identifiers) may be shared with certified game studios including Evolution Gaming, Pragmatic Play, Spribe, and others to deliver live casino and slot game functionality. No personally identifiable contact information is shared with game providers.
• Legal Authorities: Where required by applicable law or in response to a valid legal order, 88gt99 may disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies. We will only disclose the minimum data necessary to comply with such obligations.
• Service Providers: We engage carefully vetted third-party technology and infrastructure providers (such as cloud hosting, email delivery, and analytics services) who process data on our behalf under strict data processing agreements. These providers may not use your data for any purpose other than delivering the contracted service to 88gt99.

All third-party arrangements are governed by written agreements that require the recipient to maintain appropriate data security standards equivalent to those applied by 88gt99.

88gt99 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements that may extend beyond the period of your active membership. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account and for a minimum period of five years after account closure, in line with financial record-keeping obligations.
• Transaction records: Retained for a minimum of seven years from the date of the transaction to comply with anti-money-laundering requirements.
• Support communications: Retained for three years from the date of last contact, or longer if the communication relates to an unresolved dispute or legal matter.
• Marketing consent records: Retained for the duration of your account plus two years after consent is withdrawn, to demonstrate compliance.
• Technical logs: Typically retained for 90 days, after which they are automatically purged or anonymised.

When data is no longer required, it is either securely deleted from our systems or anonymised in an irreversible manner such that it can no longer be associated with any individual.

• Right of Access You may request a copy of all personal data that 88gt99 holds about you at any time. We will provide this within 30 days of a verified request.
• Right to Rectification If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic contact details directly in your account settings.
• Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to any overriding legal retention obligations we must fulfil.
• Right to Restrict Processing In certain circumstances, you may request that we limit how we use your data — for example, while a disputed accuracy claim is being investigated.
• Right to Data Portability Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. We will cease such processing upon receipt of a valid objection unless we can demonstrate compelling grounds that override your interests.

To exercise any of the above rights, please contact our support team at [email protected]. We will verify your identity before processing your request and will respond within 30 days. If you are dissatisfied with our response, you may seek further recourse through applicable consumer or data protection channels in your jurisdiction.

88gt99 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When changes are made, we will update the effective date at the top of this document and, where changes are material, notify registered members via email or an in-platform notification.

We encourage all members to review this Policy periodically to stay informed about how their personal data is handled. Continued use of the 88gt99 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you disagree with any updated provision, please discontinue use of the platform and contact support to request account closure and data deletion.

If you have any questions about this Privacy Policy or wish to raise a privacy-related concern, please reach out to us at [email protected]. We aim to acknowledge all privacy inquiries within 24 hours (Bangladesh Standard Time, UTC+6) and provide a full response within 10 business days.