Responsible Gaming at 88gt99 — Play Smart, Stay in Control

88gt99 believes that gambling should always be a form of entertainment, never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools and information needed to keep their experience safe and enjoyable.

Adults Aged 21 and Above Only 88gt99 is strictly for players aged 21 years or older. We verify player age during registration and reserve the right to close any account where this requirement is not met.

At 88gt99, responsible gaming is not a box-ticking exercise — it is a core part of how we operate. We are committed to providing a safe, transparent, and fair betting environment for all players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

We recognise that for most players, online casino gaming and sports betting on events like the BPL, T20 World Cup, and IPL are enjoyable recreational activities. However, we also understand that a small number of players may develop patterns of gambling that cause harm to themselves or people close to them. Our responsible gaming framework is designed to identify those situations early and provide effective, practical support.

This page explains our policies on age verification, the self-management tools available within your 88gt99 account, how to recognise signs of problematic gambling behaviour, and how to reach out for help when it is needed.

Responsible Gaming Tools

Six practical controls available in every 88gt99 account to help you stay in charge of your play.

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Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT to prevent overspending before it happens.

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Session Time Limits

Receive an alert or automatic logout once your session reaches your chosen time threshold.

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Self-Exclusion

Temporarily or permanently block access to your account for a defined cooling-off period.

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Time-Out / Break

Pause your account for 24 hours, 7 days, or 30 days without full closure.

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Activity History

Review a full log of your bets, deposits, and session durations at any time in your account dashboard.

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Reality Checks

Regular on-screen pop-up notifications showing time spent and net position during active sessions.

How to Activate These Controls

Step-by-step guidance on setting your responsible gaming preferences within 88gt99.

Step 1 — Log In to Your 88gt99 Account

Visit the 88gt99 Login page and sign in using your registered username and password. All responsible gaming tools are accessible only from within your verified account.

Step 2 — Open Account Settings

Tap the account icon or navigate to the Settings menu. From there, select the "Responsible Gaming" or "Player Protection" section to see all available controls in one place.

Step 3 — Set Your Deposit Limit

Choose a daily, weekly, or monthly deposit limit in Bangladeshi Taka (৳). Enter the amount you are comfortable spending per period. Limits take effect immediately. Requests to increase a limit require a mandatory 24-hour cooling-off period before they become active.

Step 4 — Enable Session Time Reminders

Set a session duration alert at 30, 60, or 90 minutes. When the timer is reached, you will see a clear on-screen notification displaying your time played and net wagering position for that session.

Step 5 — Request a Time-Out or Self-Exclusion

If you need a break, select "Take a Break" to pause your account for a short period. If your concerns are more serious, choose "Self-Exclude" and select the duration — from 6 months up to permanent closure. Self-exclusion takes effect within one hour of your request and cannot be reversed during the chosen period.

Step 6 — Contact Support Any Time

If you experience difficulty activating any tool, or if you need to discuss your situation confidentially, email our support team directly. We respond to all responsible gaming inquiries as a priority, typically within 2 hours during Bangladesh Standard Time (UTC+6) business hours.

Deposit Limits in Detail

Understanding how 88gt99's deposit limit system works to protect your balance.

Setting and Adjusting Your Limit

You can set a deposit limit for any rolling period — daily, weekly, or monthly — expressed in BDT. Once a limit is active, any deposit attempt that would exceed it is automatically declined. The system tracks your cumulative deposits across bKash, Nagad, Rocket, Upay, and all other accepted payment channels simultaneously.

To reduce your limit, the change is applied immediately. To increase your limit, a mandatory 24-hour waiting period is enforced to ensure the decision is deliberate and considered, not impulsive.

Loss Limits

In addition to deposit limits, you may optionally set a net loss limit per rolling period. If your net losses reach the threshold you specified, your account will automatically restrict further wagering activity until the next period begins. This is particularly useful for players who fund their accounts in advance and want a hard ceiling on potential losses.

Wager / Bet Limits

You may also cap the maximum stake per individual bet or per game session. This prevents impulsive high-stakes bets during emotional moments — for example, chasing losses after a bad result in a cricket match or slot game. Wager limits apply across all product categories including live casino, slots, and sports betting markets.

Self-Exclusion Programme

A firm, enforceable break from 88gt99 when you decide you need one.

Self-exclusion is a serious commitment. Once activated, your account will be locked, all pending withdrawals of available balance will be processed, and you will not be able to reopen your account before the exclusion period ends — even if you change your mind.

Self-exclusion allows you to block access to your 88gt99 account for a defined minimum period. Available durations are 6 months, 1 year, 3 years, or permanent closure. During the exclusion period:

  • You cannot log in or create a new account using the same identity details.
  • You will be removed from all 88gt99 marketing lists immediately.
  • Any available withdrawal balance at the time of exclusion will be returned to your registered bKash, Nagad, or Rocket account within 5 business days.
  • Bonus balances that have not yet met wagering requirements will be voided and forfeited.
  • You may not use a different email address or phone number to bypass the exclusion — we cross-reference identity documents to prevent circumvention.

At the end of a temporary self-exclusion period, your account will not be automatically reactivated. You must contact support and pass a brief responsible gaming check before access is restored. This deliberate friction is intentional and designed to protect you.

Recognising Problem Gambling

Honest questions to help you evaluate whether gambling is still in healthy territory.

Gambling is a problem when it stops being fun and starts affecting your finances, relationships, work, or mental health. Answering "yes" to several of the questions below is a strong signal that it is time to use our support tools or seek professional help.
  • Do you spend more money on gambling than you originally planned?
  • Do you find yourself gambling to recover previous losses ("chasing")?
  • Have you borrowed money, sold assets, or skipped bills to fund gambling?
  • Do you feel restless or irritable when you are not gambling?
  • Have you hidden your gambling activity from family members or close friends?
  • Has gambling caused arguments or tension in your relationships?
  • Have you missed work, study, or important events because of gambling?
  • Do you think about gambling frequently when doing other activities?
  • Have you tried to cut down on gambling but found it difficult to stop?
  • Do you feel depressed, anxious, or hopeless about your gambling behaviour?
If you answered "yes" to three or more of these questions, we strongly encourage you to activate a time-out or self-exclusion immediately and consider reaching out to a counselling professional. Our support team at 88gt99 can also provide referral guidance.

Age Verification Policy

How 88gt99 enforces the 21+ age requirement across all player accounts.

Verification at Registration

All new 88gt99 accounts must provide a valid date of birth during the registration process. Players must confirm they are 21 years of age or older as a condition of creating an account. We reserve the right to request supporting documentation — such as a national identity card, passport, or birth certificate — to verify this information at any stage of the account lifecycle.

Consequences of Age Misrepresentation

Any account found to belong to a player under the age of 21 will be immediately closed. All deposits made by an underage player will be returned in full. Any winnings accumulated will be voided and will not be paid out. 88gt99 may report cases of deliberate misrepresentation to relevant authorities where required by law.

Protecting Minors in the Home

If you share a device with younger family members, we strongly encourage you to log out of your 88gt99 account after every session and to enable device-level parental controls. Never share your 88gt99 login credentials with anyone, including family members. If you suspect a minor has accessed your account, contact support immediately so we can investigate and take appropriate action.

Get Help — Contact 88gt99 Support

Our team is here to help. Responsible gaming inquiries are treated with full confidentiality.

Speak to Our Support Team

If gambling is causing you distress, financial difficulty, or problems in your personal relationships, please reach out to us. Our support agents are trained in responsible gaming and will listen without judgment. We can help you activate protective tools, process a self-exclusion, arrange a balance withdrawal, or simply provide guidance on where to find further professional support in Bangladesh.

Email us at:

[email protected]

Our responsible gaming support channel operates seven days a week. Emails sent to [email protected] are flagged as high-priority when they relate to responsible gaming concerns, and we aim to respond within 2 hours during Bangladesh Standard Time (BST, UTC+6) daytime hours and within 12 hours outside of those hours.

All communications with our responsible gaming team are treated as strictly confidential. Your account details, gambling history, and the content of your support conversation will not be shared with any third party except where required by law.

Remember: reaching out is a sign of strength, not weakness. Taking control of your gambling is the right move, and 88gt99 will support you every step of the way.

Continue at 88gt99

When you are ready to play, remember: set your limits first and keep it fun.

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